Intern Operations Performance Analyst

Role highlights:

• Operations Performance Analyst
• Location: Warsaw
• Internship: 6 months
• Office Attendance: Approximately 4 days a week

Who are we?

ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions; owning and operating the world's largest SAR constellation. ICEYE is headquartered in Finland and operates from five international locations with more than 600 employees from nearly 60 countries, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.

Our satellites acquire images of Earth at any time – even when it’s cloudy or dark – providing commercial and government partners with unmatched persistent monitoring capabilities. Information derived from our SAR images helps customers make data-driven decisions to address time-critical challenges in various sectors, such as maritime, disaster management, insurance, and finance.

Our team is a tight-knit group of experts across many disciplines (e.g., engineering, software development, radar technology, etc.). We’re innovative, driven people who strive for excellence in everything we do. Teamwork, curiosity, and having fun are core values at ICEYE, and contribute to Making the Impossible possible!!

Why should you work for us?

ICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business. 

We actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority. 

What will you do in this role? 

In the role of Operations Performance Analyst, you will assist the ICEYE Data Product team with a variety of analytic tasks aimed at monitoring key performance metrics for the Data organization. Daily tasks will include analyzing contractual performance commitments, operational metrics, and delivery revenue trends. In this role, you will gather data from various business and operational systems to monitor key performance indicators, providing near real-time insights to management. This may include merging and cleansing data to highlight any deviations from company targets and commitments to customers.

You will also engage in model-building, where you will construct quantitative models and learn best practices for maintaining them as assumptions evolve. Additionally, you will assist in identifying inefficiencies in data-gathering processes and propose improvements, contributing to process optimization. Your work will involve leveraging data performance to discover ways to enhance customer experience and satisfaction at ICEYE.

Synthesis and presentation of your analyses will be key, as you will translate complex analytics into actionable outcomes for the Data Product team. You should be prepared to conduct ad-hoc analysis to quickly address urgent business needs and challenges. ICEYE welcomes candidates who are early in their careers, eager to learn, and open to mentorship and development opportunities. This role provides a promising entry point for career progression while actively contributing to the operations of the Data Product organization.

Requirements

What will you need to be successful in this role?

• Proficiency in analytic tools, including Excel, Python, Power BI, R, and/or similar languages, and familiarity with scripting/automating workflows
• Strong ability to gather and process data from various systems while applying critical analytic processes, including data hygiene, quality control, and thorough cross-checking of analyses.
• Ability to identify and analyze root causes of problems
• Skills in synthesizing data and presenting findings effectively
• Familiarity with geospatial fundamentals
• Proficiency in English
• Open to candidates with practical experience, valuing skills over formal education alone

In addition to the above, it would be beneficial if you possess, or have a strong curiosity and willingness to learn and grow in the following attributes and skills:

• Knowledge of customer service and operations efficiency metrics
• Familiarity with JIRA, Datadog, and GitHub
• Familiarity with geospatial and Earth observation software , such as GIS (QGIS), imagery handling (SNAP), and mission planning (SaVoir)
• Familiarity with synthetic aperture radar (SAR)
• Proficiency in Polish language skills

Benefits

• Base salary for this position is 7000 PLN per month (gross)
• Personal day 
• Bank holiday (Dec 24th)
• Training
• Polish lessons
• Family leave benefit
• Occupational and private healthcare
• Private life insurance 
• Office away policy
• Significant Other & Family Benefit
• Employee referral scheme
• Inventor reward scheme

Diversity, equity, and inclusion

At ICEYE, we believe that diversity isn't just a buzzword – it's our greatest asset. 

We're committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences. 

Whatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we're stronger. 

Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com