Endpoint Support and AV Specialist

Please review the job details below.

As an Endpoint Support and AV Specialist, your primary role will be to provide technical services to executives, executive administrators, and priority projects by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, remote desktop, and mobile devices. You will ensure that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved. You will also provide Audio/Visual services within the Westminster office that will include setting up, operating, maintaining, and repairing audio and visual equipment for live events and other uses. This role will be on-site in our Westminster, CO office.

What You’ll Be Doing:

• Provide support for executives and executive administrators through all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved
• Administer Active Directory accounts and provide Service Desk escalations
• Utilize remote user support tools to provide support
• Provide Microsoft applications support (Exchange/Outlook, Office, Visio, etc.)
• Perform Windows 10, MAC OS troubleshooting
• Perform physical hardware setup and tear down
• Image systems and deploy software through SCCM
• Setup audio-visual equipment, such as Logitech, Crestron and Biamp products, as needed for events
• Provide rotational on-call support outside of business hours, including weekends
• Occasional travel to other Maxar offices or offsite events
• Maintain a high level of customer-service in all situations

Minimum Requirements:

• U.S. Citizen
• Associate degree or bachelor’s degree in computer science or closely related field
• 2-4 years experience in technical support role, or Experience may be substituted for education
• Demonstrated experience supporting Windows 10, MAC OS, iOS, Android, Office 2016 and 0365 suite, Active Directory Administration, Citrix and Virtual PC environments or a combination
• Experience supporting Microsoft Teams and Zoom meetings

Preferred Qualifications:

• Experience supporting an enterprise environment and executive staff
• Willingness to get a Secret or Top-Secret Clearance, if not already cleared
• Strong interpersonal and communications skills; creating and presenting trainings
• Experience installing and configuring computer systems and applications for a large company
• Experience with SharePoint, Visio, Logitech products

Life with Us:  

There is a reason we boast awards like Best Employer, Best Place to work, Top employer, candidate experience winner. Our strength is in our people. Each team member makes a unique contribution to our collective mission. 

• Health, Vision, Dental Insurance, and Employee Assistance Program 
• 401K, with matching and immediate vesting 
• Health Savings Account (HSA)/Flexible Spending Accounts (FSA) Options 
• PTO, 10 Holidays, and Sick Time 
• Maternity and Paternity Leave 
• Adoption Reimbursement 
• Flexible Hours, Hybrid work options 
• Tuition Reimbursement and Student Loan Repayment 
• Pet Insurance 
• And More! 

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● The base pay for this position within Colorado is: $59,000.00 - $99,000.00 annually.

For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.

We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees. You can find more information on our benefits at: https://www.maxar.com/careers/benefits

The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire.  If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. 

The date of posting can be found on Maxar’s Career page at the top of each job posting.

To apply, submit your application via Maxar’s Career page.

Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.