Sr. Business Operations Analyst (Starlink)

SR. BUSINESS OPERATIONS ANALYST (STARLINK) 

The goal of SpaceX is to enable human life on Mars, and to enable that goal, we created Starlink. Starlink is one of the most ambitious missions that SpaceX has undertaken to date. Starlink is leveraging our experience in building rockets and spacecraft to deploy the world's most advanced broadband internet system and largest satellite constellation to provide fast, reliable internet to millions of users worldwide, connect humanity, and fund Mars colonization. 

For this role, the Sr. Business Operations Analyst’s charge is to understand and clearly convey cost metrics and the financial implications of decisions made throughout Starlink. The role combines data analytics with broader business planning, decision-making, and strategy. This role is executive facing, with regular (multiple times per week) interactions with the most senior leadership within the Starlink organization. To this end, we are looking for a highly polished, expert communicator that is capable of gathering data and conducting advanced analysis.  They should also be able to map business activities and liaise with software engineering teams to automate many of the metrics that will be used in cost decisions. They will be authoring a new process/system for cost tracking and should be able to assist in the transition of many stakeholders to their new process from antiquated previous ones.

RESPONSIBILITIES: 

• Analyze key performance indicators, especially cost per unit, revenue, average revenue per unit (ARPU), cost of sales, operating expenses, and capital expenditures (includes developing business models and decision-making tools) 
• Provide strategic insights and conclusions based on this analysis 
• Guide planning and resource management (e.g., headcount, investment, etc.) for specific verticals within SpaceX, including development of business models 
• Identify initiatives for improvement of SpaceX’s business outlook, including developing, tracking, and executing business initiatives with SpaceX’s leadership 
• Work with stakeholders to analyze the impact of proposed business decisions (including actual performance) on SpaceX’s business health 
• Manage investments/planning for supply chain, sales, manufacturing, and engineering (e.g. return on investment analyses for new technology development, resource planning, marketing) 
• Track, report, and proactively manage profit improvement (e.g. design proposals, supply chain initiatives, sales and marketing efforts) on existing products 
• Support product development by establishing cost targets and guiding supply chain, sales, engineering, design, and manufacturing decisions towards attainment of these targets (e.g. cost vs. performance tradeoffs) 
• Evaluate major CapEx decisions, expansion plans, and business cases on automation, manufacturing scope, insource vs. outsource choices, and location 
• Lead manufacturing cost and sales revenue improvement for all products, including feedback on estimated manufacturing costs and revenue potential for future programs, identification of focus areas for cost and revenue improvement, and execution of identified initiatives 
• Drive cost and revenue optimization in product development for existing and future products with a focus on establishment and attainment of cost and revenue targets
• In-depth bill of materials (BOM) analysis
• Taking a bottom up approach to propose, organize, and achieve material and service cost wins 

BASIC QUALIFICATIONS: 

• Bachelor's degree
• 5+ years of experience in engineering, manufacturing, product management, operations, FP&A consulting, banking, or entrepreneurship 
• 5+ years of Excel or programming experience

PREFERRED SKILLS AND EXPERIENCE: 

• Ability to work in an ambiguous environment 
• Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience 
• Ability to read and interpret income statements, balance sheets, and cash flow statements 
• Demonstrated success driving tangible impact/influencing within a broader organization 
• Excellent analytical skills (e.g. python, SQL, tableau, power BI, power query, Microsoft Office suite, Excel modeling, or similar data manipulation tools) 
• Strong written and verbal communication skills, particularly with senior business leaders 
• Experience driving urgency and extreme ownership 
• Experience being action oriented and automation forward
• Strong interpersonal skills (e.g. leading a student organization or working successfully in teams) 
• Strong analytical and problem-solving skills with attention to detail 
• Ability to work cross-functionally with different groups and teams 
• Ability to work effectively in a dynamic environment with changing needs and requirements 
• Ability to work independently and in a team, take initiative, and communicate effectively 

ADDITIONAL REQUIRMENTS: 

• Willing to travel between SpaceX and customer sites to support Starlink business operations 
• Ability to work extended hours including nights and/or weekends when needed 
• This position is based in Bastrop, TX and requires being onsite

COMPENSATION AND BENEFITS:

Pay range:
Sr. Business Operations Analyst: $110,000.00 - $145,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.