Director, Business Applications

Sierra Space Careers: Dare to Dream

About the Role

As Director of Business Applications you'll have the responsibility to oversee and manage service levels of core applications, enterprise devices and service desk/incident management functions along with managing IT Operations (data centers, infrastructure, networks, etc.) for the enterprise. You will manage the End User Services and IT Operations group and actively work with the business, IT leadership, Enterprise Architecture, and Enterprise PMO. You will be responsible for building a culture of quality that meets Sierra Space required service levels for user support and IT Operations, developing and implementing the cloud strategy at Sierra Space, including hybrid cloud orchestration and brokerage, developing a configuration strategy and optimization for infrastructure components, including the alignment of infrastructure decisions with the overarching business and IT strategies, monitoring and reporting end-to-end service level performance, including the review of SLAs and underpinning contracts, reviewing, conducting, continuously monitoring, reporting and forecasting of current (planning) IT resources availability, performance and capacity, and developing and maintaining IT continuity framework and IT continuity plans.

Key Responsibilities:

Must Haves:

• Bachelor’s Degree in Business Administration, Information Technology, Computer Science or a related field of study

• Relevant experience may be considered in lieu of required education

• Extensive experience with help desk management, application service management, email systems, and IT quality assurance

• Progressive experience leading IT Operations teams

• Extensive experience with managing IT operations functions in prior roles, with a strong skillset in infrastructure and cloud management solutions

• Proven leadership abilities inclusive of successful change management, mentoring, career development, training, succession planning, holding people accountable, and conducting yearly reviews

• Mastery of the ability to drive innovative thinking, lead and inspire your team, instill collaboration, challenge status quo, manage complex situations, delegate authority, and demonstrate ability to adapt to dynamic situations

• Proven experience and skills in team building, time management, conflict resolution, communication, briefing, presentation, and strategic thinking

• Strong communication skills, including the ability to clearly express technical concepts in verbal and written forms; ability to interpret technical requirements

• Ability to navigate change and uncertainty, make defensible decisions in ambiguity and own those decisions

Preferred Qualifications:

• Typically 10-12 years of relevant experience

• Demonstrated passion for ideation, intellectual curiosity, and innovation, as well as motivating others to act by creating a shared sense of vision or purpose

• Proven long-term and strategic perspective that extends beyond the immediate initiatives; visualizes and articulates a clear direction

• Team oriented with the ability to work independently with minimal supervision

• Background in the Aerospace and Defense Industry, the US Department of Defense (Civilian), NASA/Civil or commercial space and/or US Military, with an understanding of defense, aerospace, intelligence, and adjacent markets

 

Referral Bonus: $1,500 IMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

Estimated Starting Salary Range:

$186,100.35 - $255,887.98

At Sierra Space we are at the very doorstep of unlocking the future and the work in front of us is hard, but it is truly important and meaningful. Achieving our mission requires dedication, relentless pursuit of a dream and an unwavering passion for pushing the boundaries to accomplish what others might believe to be impossible. We seek those who too, Dare to Dream and will join us in a pursuit to achieve the extraordinary.

Application Deadline: This role will remain posted until a qualified pool of candidates is identified.

Please note: Sierra Space does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to Sierra Space team members not through our approved vendor list or Talent Acquisition will be considered property of Sierra Space, and we will not be obligated to pay any referral fees.

Sierra Space Corporation is an equal opportunity employer and is committed to working with and providing reasonable accommodations to applicants with disabilities. If you need special assistance or a reasonable accommodation related to applying for employment with Sierra Space or at any stage of the recruitment process, please contact us.