Technical Services Operations Administrator

Please review the job details below.

Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them monitor, understand and navigate our changing planet. Our unique approach combines decades of deep mission understanding and a proven commercial and defense foundation to deploy solutions and deliver insights with unrivaled speed, scale and cost effectiveness. 

We are hiring immediately for a  Technical Services Operations Center Administrator to join our team in Longmont, CO. 

Life with Us 
Your Project: In this role, you will be key to monitoring and troubleshooting the entire IT stack (data center, network, storage, servers, and applications/services) and communicating issues and the overall status to all relevant personnel. This challenging position offers you traditional operations center 24/7 monitoring and response responsibilities as well as system administration duties for performing initial troubleshooting of all issues. You will work closely with internal Maxar departments such as IT, problem management, customer service, the data operations center, and software development. 

Your Career: We are very serious about professional development and continuing education at Maxar. We offer our team members with the opportunity to define their own career trajectory. Our group has amazing resources to support learning and development. You will work with your manager, or a mentor, to set goals and design a development plan to advance your career. 

What We Offer: Time for dedicated professional development, conference attendance, corporate partner and industry training, peer group collaboration, hackathons, as well as paid certifications, education reimbursement and student loan forgiveness. 

There is a reason we boast awards like Best Employer, Best Place to work, Top employer, candidate experience winner. Our strength is in our people. Each team member makes a unique contribution to our collective mission. So, we recognize that with best-in-class benefits like:

• Career growth opportunities

• Family friendly benefits like maternity and paternity leave, adoption reimbursement, flexible hours, hybrid work options

• Program to help you grow like tuition reimbursement, hackathons, and career development

• Student loan repayment

• Generous time off

• Plus everything you’d expect from a leading employer such as a matching and immediately vest 401K plan, robust insurance coverage, medical, dental and vision, etc.

What you'll do day-to-day (with your colleagues): 

• Perform a variety of tasks including system and application monitoring, ticketing and incident resolution. 
• Work directly with various technical support teams to monitor, escalate events, and manage incidents and alarm thresholds. 
• Maintain strong interpersonal skills, self-motivation, and keen attention-to-detail. 

Minimum requirements for this position: 

• Must be a U.S. citizen with a current/active Secret security clearance 
• Must have an active Security+ certification or be able to obtain one in the first 6 months of employment.
• Must be willing and able to pass a CI Polygraph that is required to administratively access specific systems.
• Associate’s degree in computer science, information systems, or a related field. Two years of experience may be substituted for a degree 
• Minimum of 2 years of technical troubleshooting experience
• Ability to accommodate a weekly day or night shift that includes one weekend day per week. Shift includes working only three-to-four 12-hour shifts per week. 

These skills would be amazing: 

• Advanced understanding of networking, firewalls, routing, remote site connectivity, and applicable troubleshooting practices 
• Experience with RedHat, LDAP, Satellite, Puppet, DNS 
• Experience with Active Directory
• Experience with VMWare and Virtual Servers
• Knowledge of data / IP networking and protocols (OSPF, BGP, GRE, TCP, FTP, FCIP, NFS) 
• Work experience with Python 
• Work experience with AWS 
• Strong critical thinking and troubleshooting skills 
• Strong business acumen, client-service, and results orientation 
• Ability to think both strategically while also executing tactically 
• Positive history of building positive relationships, both internally and externally.

#LI-MG1

$64,000.00 - $135,000.00 annually.

We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees. You can find more information on our benefits at: https://www.maxar.com/careers/benefits

This position will be posted for a minimum of three business days, and will be posted until a qualified candidate has been identified for hire. 

Maxar employees must follow all applicable Maxar policies and COVID-19 requirements as well as those of Maxar customers and third parties. Individual job requirements may vary, and Maxar reserves the right to modify its policies and requirements as it deems appropriate in accordance with applicable law.

Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.