Workplace Coordinator/Receptionist

About the Role:  

Planet is excited to welcome a dedicated and personable Workplace Coordinator to our Workplace team! This role is centered on being the primary Receptionist, ensuring that our front desk is always professionally managed throughout the workday. You’ll be the first point of contact for visitors, managing greetings, deliveries, and ensuring security protocols are followed.  While your main focus is front desk coverage, you’ll also engage in supporting the Workplace team in creating and executing Planet company meetings, events, social gatherings, and wellness initiatives—all while staying fully engaged at the front desk.  

This position is ideal for someone who thrives on interaction, has a passion for creating positive experiences, and is eager to contribute to a vibrant workplace community. You are driven by the desire to enhance the office environment, but you remain committed to doing so in a way that respects both the planet and our core principles. A willingness to ask questions, a dedication to learning, and a keen sense of curiosity are essential qualities for success in this role.

This is an in-office role, Monday through Friday, from 8:30 AM to 5:00 PM.  Office perks include daily free lunches, unlimited snacks, cold brew and kombucha on tap, and a dog-friendly environment. Additionally, you’ll enjoy a vibrant workspace with regular social events, wellness activities, and opportunities for professional growth. Our office also offers flexible workspaces, casual dress code, and the chance to be part of a close-knit, supportive team that values both work-life balance and personal development.

Impact You’ll Own:

• Front Desk Management & Visitor Support: Greet and welcome Planeteers & visitors, ensuring they are signed in and directed to the appropriate person or department
• Security and Safety: Ensure all visitors and employees follow our security procedures, as well as monitoring access to the building and reporting any suspicious activity
• Mail and Deliveries: Handle incoming and outgoing mail and deliveries, ensuring timely distribution
• Office Supplies: Monitor and restock office supplies to ensure the front desk is always well-equipped
• Meeting Management: Serve as the primary point of contact for all large on-site meetings, including coordinating visiting Planeteers on-site, team meetings, and associated social events
• Wellness and Social Activities: Support the Workplace and Employee Experience team in crafting and executing social activities as part of Planet's wellness initiatives for both in-person and remote employees
• Administrative Support: Perform a variety of basic administrative tasks and ad hoc duties, providing support to the Workplace team as required

What You Bring:

• Ability to provide an excellent experience for visitors and employees alike
• Experience working in a highly collaborative environment with the ability to work cross-functionally
• Ability to adapt to changing project demands and problem-solve resourcefully while fostering a positive work environment
• Ability to convey concepts and instructions clearly with proficient active listening skills
• Exceptional organizational skills demonstrated by an ability to effectively prioritize shifting and competing tasks

What Makes You Stand Out:

• Experience multitasking in a dynamic environment while maintaining excellent customer service
• Ability to empathize and communicate with a variety of people
• Experience maintaining a motivated, solution-oriented mindset while navigating challenges or setbacks
• Experience proactively assisting others to enhance customer satisfaction or team efficiency as demonstrated by feedback or performance metrics

Benefits While Working at Planet:

• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account(HSA) with a company contribution
• Flexible Time Off in addition to holidays and company global days off 
• Generous Parental Leave
• Remote friendly work environment 
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity Options
• Commuter Benefits
• Volunteering Benefits

Compensation:

The US base salary range for this full-time position at the commencement of employment is $56,300 - $70,400.  Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location.  The range displays our typical hiring range for new hire salaries in US locations only.  Your recruiter can share more about the specific salary range for your preferred location during the hiring process.