Junior IT Helpdesk

Be more than just an employee number! Join Tyvak International, a leader in innovation, manufacturing, and operations in the satellite industry. We are a pioneer in the miniaturization of space technologies and the delivery of responsive space solutions. We are a unique, fast-growing, and trusted team focused on quickly and economically designing, building, launching, and operating state-of-the-art satellites for advanced mission constellations.
Tyvak International is seeking new members to join their team to support spacemissions  development. 

As a Junior IT Helpdesk (p.time 21 h) – protected categories (L.68/99)

NOTE: Vacancy is expected to be filled in no more than 30 calendar days from the completion of the hiring process.

Key Responsibilities:

• Day to Day support to IT manager in back-office network activities, providing essential services for everyday work.
• Support to IT manager in setup, management and first level troubleshooting of company laptops.
• Troubleshoot business user issues related to hardware, software, and networks.
  Monitor and manage Service Desk tickets to ensure fast response times and effective resolutions.
• PC and Mobile set-up
• Confidentiality and precision in the management of company data and tools, according to internal policies

Requirements:

• Protected categories (L.68/99) is mandatory
• Previously experience in similar role minimum 2 years
• In-person work is mandatory
• Knowledge of common IT practices, network concepts and distributed systems. 
• The ideal candidate is highly motivated, self-starting, enthusiastic, and can perform duties autonomously.
• Good stress management, proactivity and problem solving.

Other information:                 

• Contract type: temporary contract – 12 months with the possibility of extension.
• Part-time (21 hours per week).

Required Skills:

• Background in computer science subjects or related field
• Knowledge of IT systems and applications
• In-depth knowledge of Microsoft Windows, Microsoft 365 and 

Preferred Skills:

• Experience with network security and networking technologies and with system, security, and network monitoring tools.
• Knowledge in networks (LAN/WAN) at layer 2/3/4
• Preferential operating systems familiarity with Linux, Microsoft Intune and IOS systems
• Good Knowledge English written and spoken.

Benefits

Salary and benefits are market competitive. Position expected to be filled as soon as possible.

About Tyvak International

Tyvak International S.R.L. is the first European subsidiary of Terran Orbital Corporation.
The corporation’s technical team is one of the most experienced small satellite groups in the industry with unique experience and capabilities in the development of nanosatellite missions and advanced technologies.
The main company office is in Torino, Italy.

Work Environment

The job operates in a professional office environment but in a manufacturing company. This job routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.