Solution Engineer

Full Remote

Full Time

3 months ago

Job description

Highlights

  • Permanent
  • Hybrid Remote - work from home, with travel to clients/customers as required
  • Canberra / Gold Coast based

Who are we?

ICEYE is an International New Space company headquartered in Finland with colleagues from over 57 countries. Our team is a tight-knit group of experts across many disciplines (e.g., engineering, software development, radar technology, etc.). We’re innovative, driven people who strive for excellence in everything we do. Teamwork, curiosity, and having fun are core values to Making the impossible possible in New Space. Join our team today!

ICEYE is building and operating its commercial constellation of small Synthetic Aperture Radar (SAR) satellites with SAR data available to customers. Our satellites acquire images of Earth at any time – even when it’s cloudy or dark – providing commercial and government partners with unmatched persistent monitoring capabilities. Information derived from our SAR images helps customers make data-driven decisions to address time-critical challenges in various sectors, such as maritime, disaster management, insurance, and finance.

What will you do in this role?

  • Master the application of ICEYE solutions for addressing insurance and government natural catastrophe use cases.
  • Create captivating product demonstrations and technical presentations to highlight the exceptional capabilities of ICEYE’s solutions.
  • Engage with clients and prospects to provide expert guidance on leveraging ICEYE data effectively in their workflows to overcome their specific challenges and requirements.
  • Develop customized geospatial analyses and maps to empower clients, prospects, and our Marketing team with impactful visuals.
  • Take ownership of ICEYE data delivery setup and assist customers in seamlessly integrating ICEYE data into their operational processes.
  • Provide technical and process-oriented support to Sales Executives and Strategic Account Managers throughout the customer journey to unlock the full value of ICEYE’s products.
  • Collaborate with Customer Success Managers to facilitate the implementation and integration of ICEYE’s products into their decision-making tools and processes.

Requirements

Must Haves:

  • Practical experience working directly with clients in a technical pre-sales, data implementation or GIS consultant role
  • Excellent communication and project management skills and proven experience in working with large accounts 
  • Creative problem solver with a passion for telling stories with data and analytics
  • Practical experience performing geospatial analyses for data driven decision making
  • Skilled in multiple geospatial analysis techniques, enterprise or web GIS, and comfortable with multiple analysis platforms and languages
  • Experience with supporting clients in relevant industries, government, insurance, utility or financial services 

Beneficial:

  • Familiarity with remote sensing, especially SAR
  • Experience in natural catastrophe analytics
  • Experience with Python or other programming language

Benefits

  • A job that matters in a dynamic New Space environment with a scale-up approach
  • An independent role with a supportive and diverse work environment
  • Time for self-development, research, training, conferences, or certification schemes
  • A yearly benefit budget to spend as you wish (ie Auntie, language learning, coaching,  budget for additional work equipment for home, charity activity)

Diversity and inclusion are core values at ICEYE. We are passionate about building and sustaining inclusive and equitable working and learning environments for all colleagues. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver solutions.

Apply now to start your ICEYE journey and help us continue to make the impossible possible together. 

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