Sales Operations Specialist (Contract)

LeoLabs is the world’s leading commercial provider of low Earth orbit (LEO) mapping and Space Domain Awareness (SDA) services. LeoLabs was founded in 2016 as a venture-funded spinout of Silicon Valley research pioneer, SRI International, by scientists and space industry veterans committed to securing Low Earth Orbit (LEO). LeoLabs is built on 30+ years of R&D in radar systems and satellite tracking algorithms. The team is rapidly expanding its global radar network and data services platform to help satellite operators deploy their services safely and to empower governmental space agencies with detailed visibility into the LEO ecosystem. As commercial space ventures and newly-formed space agencies from every corner of the globe compete for their place in the second space race, LeoLabs is here to address a new generation of risks and opportunities to preserve LEO for future generations.

We are seeking a highly motivated and detail-oriented Contract Sales Operations Specialist to join our 

dynamic sales team. The Sales Operations Specialist will play a crucial role in supporting the sales 

department by streamlining processes, analyzing data, and optimizing sales strategies. This 

individual will collaborate with cross-functional teams to ensure smooth sales operations, drive 

revenue growth and maximize sales efficiency. The ideal candidate possesses strong analytical 

skills, exceptional problem-solving abilities, and a passion for driving operational excellence.

 

· Generate regular sales reports, dashboards, and performance metrics to provide insights into sales activities, revenue, and key performance indicators

· Conduct sales data analysis to identify sales trends, patterns, and areas for improvement

· Provide recommendations to sales management based on data insights to drive sales growth and productivity

 

· Oversee the administration and maintenance of the Customer Relationship Management (CRM) system

· Ensure accurate and up-to-date data entry, lead tracking, and opportunity management within the CRM system

· Train sales team members on CRM usage and provide ongoing support for CRM-related inquiries

 

· Collaborate with the sales enablement team to develop and deliver sales training programs and materials

· Support sales representatives by providing guidance on sales processes, tools, and best practices

· Assist in the onboarding process of new sales team members, ensuring they are equipped with the necessary resources and Knowledge

 

· Contribute to the sales forecasting and budgeting processes by providing accurate and timely data

· Analyze historical data and market trends to assist in setting realistic sales targets and projections

· Monitor actual sales performance against forecasts and budgets, identifying and addressing any deviations

 

· Proven experience in sales operations, sales analytics, or a similar role

· Strong analytical and problem-solving skills with a keen attention to detail

· Proficiency in CRM systems (e.g., Salesforce) and sales analytics tools

· Proficiency with Excel

· Excellent communication and interpersonal skills

· Ability to work collaboratively in a team environment

· Proactive mindset with the ability to prioritize and manage multiple tasks effectively

· Strong business acumen and understanding of sales processes

· Experience in training and enablement is a plus