Quality Assurance Manager

Support NASA missions! The Space Telescope Science Institute (STScI), located on the Johns Hopkins University Campus in Baltimore, MD, is a multi-mission science and flight operations center for NASA’s flagship observatories, including the Hubble and James Webb Space Telescopes.  Learn more about our missions

The Quality Assurance Manager (QA Manager #9184) provides independent oversight and support to the James Webb and Nancy Grace Roman Space Telescope missions, and ensures that all practices outlined in the Quality Assurance Plans for both missions are executed. 

You must be a U.S. citizen or permanent resident to meet ITAR requirements.

This position can support hybrid work. Candidates must reside in or be willing to relocate to our local market. (MD, DE, VA, PA, DC & WV).

Duties and Responsibilities:

As the QA Manager, you will utilize a quality activities schedule, checklists and templates to manage all QA tasks.  The QA Manager leads process, procedures and product audits; participates in design, code and test reviews; witness testing; provides audit assessments through the generation of audit reports including non conformance reporting and tracking.  You will recommend and support the implementation of corrective actions; review software technical documentation, and supports the overall safety and security for all Science and Operations Center systems. 

• Executes Quality Assurance activities according to Quality Assurance Plans and in collaboration with the Mission Project Managers.
• Conducts audits, assessments and evaluations through independent analysis to verify compliance to established standards. 
• Documents and tracks findings and observations to close; escalating unresolved issues to the appropriate management levels.
• Creates audit plans and reports; and revises QA plans as appropriate.
• Reviews software documentation as assigned by mission office(s) and team leads.
• Interfaces with development, integration and test, and operations teams at the Space Telescope Science Institute; NASA; international partners; and observatory contractors to support the effective operation of a mission wide quality assurance process.

Qualifications and Job Requirements:

• Planning, preparing, conducting, reporting and following up on audits or assessments.
• Knowledge of quality assurance best practices, methods and tools as it relates to system and/or software development.
• Analytic, problem solving and decision-making skills.
• Communicates effectively both orally and in writing.
• Bachelors degree in related field
• Knowledge of NASA’s safety and mission assurance practices is highly desirable

Substitution of additional relevant education and/or experience for stated qualifications may be considered.

Compensation is commensurate with education and experience. Our excellent benefits include:

• Employer retirement contribution – direct STScI contribution of 10% of your salary from your first day
• 12 days sick leave, up to 24 days’ vacation, and 10 paid holidays
• Comprehensive medical/dental/vision/prescription plans, and more! 

TO APPLY: Please upload a resume, cover letter and online application using this link:

Apply QA Manager

Applications received by November 24, 2023 will receive full consideration. Applications received after this date will be considered until the position is filled.

Explore all career opportunities at www.stsci.edu/opportunities

STScI offers a flexible and welcoming workspace for all. STScI embraces the diversity of our staff as a strategic priority in creating a first-rate community. We strongly encourage women, ethnic minorities, veterans, and disabled individuals to apply for these opportunities. Veterans, disabled individuals, or wounded warriors needing assistance with the employment process can contact us at careers@stsci.edu EOE/AA/M/F/D/V.

As a leader in the astronomical community, AURA is committed to diversity and inclusion. AURA develops and supports programs that advance our organizational commitment to diversity, broaden participation, and encourage the advancement of diversity throughout the workforce www.aura-astronomy.org/diversity.asp

As a recipient of U.S. Government funding, AURA is considered a government contractor subject to Equal Employment Opportunity and Affirmative Action regulations. As an Equal Opportunity and Affirmative Action Employer, AURA and all of the centers do not discriminate based on race, sex, age, religion, national origin, sexual orientation, gender identity/gender identity expression, lawful political affiliations, veteran status, disability, and any other legally protected status under applicable federal, state, and local equal opportunity laws. The statements below, as well as the requests for self-identification, are required under these regulations. We encourage your participation in meeting these federal reporting requirements for protection and assisting us in our record-keeping and reporting. Your responses are kept strictly confidential.