Intermediate IT Analyst - Systems Admin

Building the space between proven and possible, MDA Space (TSX:MDA) is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than 3,000 space experts in Canada, the US and the UK has the knowledge and know-how to turn an audacious customer vision into an achievable mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries on the ground and in the stars to change the world for the better, we’ll take you there.

Detail:

MDA Space is seeking a motivated Systems Administrator to join the IT Team.  The successful candidate will be responsible for managing, maintaining, and optimizing the company’s IT infrastructure, ensuring maximum uptime and optimal performance.  The role involves ensuring the stability, security, and performance of the IT infrastructure environments on-premises and in the cloud.   The role requires knowledge and management of virtualization, operating systems, storage and server hardware, Microsoft M365.

Responsibilities:

•  Install, configure, and maintain server hardware and software.
•  Install, configure, and maintain Windows servers across physical and virtual environments.
•  Regularly monitor system performance, identify issues, and take proactive measures to prevent downtime.
•  Manage appropriate security and high availability configurations to ensure data confidentiality, integrity, and availability.
•  Perform regular system updates, patches, and security configurations.
•  Troubleshoot and resolve issues related to server and virtual infrastructure.
•  Create and maintain detailed documentation of the environment.
•  Develop and implement automation scripts to improve system efficiency and reduce manual tasks.
•  Manage user accounts, permissions, and access controls using Active Directory and Azure EntraID
•  Administer M365 (Teams, Exchange Online, Intune, Azure EntraID)
•  Leverage configuration management solutions such as Intune and SCCM to maintain the configuration, compliance and patching of the Microsoft ecosystem at MDA Space.
•  Leverage PowerShell scripting to implement automation to improve system efficiency and reduce manual tasks.
•  Administer and support VDI solutions such as Citrix to support the business remote access requirements
•  Provide technical support to end-users, troubleshoot hardware and software issues, and ensure timely resolution of problems.
•  Respond to system alerts to remediate issues within defined SLAs.
•  Collaborate with other IT teams to support enterprise applications and services.
•  Manage and deploy certificates to systems and applications
•  Support audits and compliance reviews
•  Perform other duties as required

Required Qualifications:

•  Bachelor’s degree in Computer Science, Information Technology, or a related field.
•  3+ years of experience as a Systems Administrator or equivalent
•  Experience administering Windows Server, Active Directory, Microsoft Entra ID, M365 (MS Teams, Exchange, Intune).
•  Hands-on experience with VMware, Hyper-V, or other virtualization technologies.
•  Experience with monitoring tools such as SolarWinds Orion or similar.
•  Experience with configuration management tools (Intune and SCCM).
•  Experience managing VDI technologies such as Citrix
•  Knowledge and hands-on skills to manage and deploy TLS certificates.
• Excellent problem-solving skills and the ability to work under pressure.

 

 

Successful candidates must obtain and hold security clearance at the reliability status level, and pass security assessment for the Controlled Goods Program (CGP) and ITAR. 

We’re a dream team of purpose-driven, collaborative and passionate people, and we are constantly looking for others to join #TeamMDA to ignite new and innovative approaches to problem-solving that push us forward to improve life on and above Earth. If you’re excited to expand our place in space and driven to inspire the next generation, we’ll take you there. 

We have entered a new era of exploration and development, and MDA welcomes all who yearn to suit up and be part of it. An equal opportunity employer prizing diversity, integrity and collaboration, we are committed to growing MDA’s and Canada’s leadership in this next golden age. 

MDA provides competitive compensation and benefits packages for its employees at all locations. As a team member of MDA, you and your qualified dependents are eligible to participate in a benefit plan that ensures a comprehensive level of protection through competitive health care including; extended healthcare and flexible drug plans, dental and vision benefits, disability income protection, life insurance, group retirement savings plans; and an employee and family assistance program. 

MDA is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us. 

The compensation range for this position is $70,000 - $85,000 annually. The specific compensation offered will be based on the qualifications and experience of the successful candidate.