Manager, Benefits

We are looking for a Manager, Benefits to set the strategy of our employee benefit programs in our company—including healthcare programs, leave programs, and retirement plans. Your work will be of utmost importance since the delivery of our benefits program is vital for employee attraction and satisfaction. This is a working leader position.

The Manager, Benefits must work from our Tustin, CA office 4x per week. This is a hybrid position.

Responsibilities  

• Program Design

  • Ensuring our programs are market competitive, compliant, and cost-effective.

  • Identifying opportunities for refining the benefits lineup, introducing inclusive benefits, and aligning our offerings to the needs of our workforce.

  • Vendor Management

  • Serving as the primary point of contact with our benefits administration provider for the content and services of the Virgin Galactic Benefits call center and website.

  • Working closely with our broker on the negotiation and renewal of benefits plans, market benchmarking, and plan design alternatives. 

  • Engaging with carriers on eligibility files, escalated claims, and data accuracy.

  • Coordinating Short-Term/Long-Term Disability/FMLA/CFRA and state required leaves of absence with our 3rd party administrator. 

  • Ensuring service level agreements are met and maintained. 

• Operational Management

  • Ensuring compliance with all local, state, and federal guidelines. 

  • Analyzing benefits data to identify cost structuring options and alignment to best practices. 

  • Performing data reconciliation and audits to ensure accurate carrier file feeds and deductions.  

  • Evaluating the effectiveness of internally controlled processes. 

  • Performing audits and reconciliations on billing, invoicing, and eligibility files.

  • Ensuring legal compliance and deadlines are met, such as 5500s, Non-Discrimination testing, etc.   

• Teammate Support & Internal Stakeholder Management

  • Serving as the point of contact for Open Enrollment, including education materials and teammate education.

  • Being responsive and timely to escalated cases and appeals that are sent from the benefits administration provider and/or employee inquiries and problem resolution requests.

  • Delivering New Hire Orientation for the benefits module and supporting new teammates with enrolling in the benefits.

  • Answering policy and procedures questions and researching escalated claims issues. 

  • Partnering with payroll regarding deductions and file feeds.

  • Coordinating with Business Partners and Employee Relations on leave cases, accommodation requests, etc.

Required Skills and Experience

• Preferably have a BS/BA with 8+ years of proven Benefits Administration experience, including leading a team. 

• Experience with BenefitFocus Benefits Administration platform is a plus 

• Proficient in using an HRIS systems (e.g., SuccessFactors) 

• Understanding of data recording and analysis 

• Excellent organizational skills and ability to multitask

• Outstanding communication, interpersonal skills 

• Experience with managing multiple plans that include retirement, health, medical, dental, vision, life, etc. 

• Experience creating content for Open Enrollment communications and general announcements throughout the year 

• Ability to work in a fast-paced environment  

• Excellent analytical and math skills. 

• Great attention to detail. 

• Ability to effectively use MS Office applications, including intermediate Excel and Outlook skills. 

• Ability to independently analyze and solve problems.  

• Strong interpersonal and communication skills and the ability to interact effectively with all levels in the organization. 

#LI-AB

The annual U.S. base salary range for this full-time position is $88,500.00–$134,850.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit https://vgcareers.virgingalactic.com/global/en/benefits

Who We Are

Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. 

Export Requirements 
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.

EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. 

DRUG FREE WORKPLACE
Virgin Galactic is committed to a Drug Free Workplace.  All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. 

PHOENIX EMPLOYMENT REQUIREMENTS
For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge.  This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.