Reception & Business Support Specialist

Virgin Galactic is seeking a Receptionist & Business Support Specialist to provide excellent customer service and administrative support to our front office. When guests arrive, we want them to find a friendly smiling face. The ideal candidate has strong communication skills, a positive attitude and a strong work ethic.

Responsibilities

• Greet visitors warmly and provide hospitality that exemplifies the Virgin values. Connect them with the appropriate party.

• Answer phone calls and manage voicemail.

• Provide support to reception area. Ensure that facility security and visitor control requirements are met. 

• General clerical duties such as data entry, faxing, record keeping.

• Assist with incoming and outgoing mail.

• Provide an organized and stocked workspace including office supplies and refreshments. Ensure IT and facilities needs are met.

• Create, modify and proofread documents such as reports, memos, letters and presentations using advanced Outlook, Microsoft Excel and Word skills.

• Using Visio skills create process maps, organizational charts, floor plans and other Visio documents as required.

• Enter and manage purchase requisitions in ERP system (Oracle).

• Prepare expense reports.

• Support staff in assigned project‐based work as required; other duties as assigned including covering for other administration staff when required.

Required Skills and Experience

• Requires a high school diploma or equivalent

• 1-2 years of relative experience or associate degree.

• Microsoft Office Suite to include Word, Excel, PowerPoint, Outlook, Visio, and OneNote.

• Strong communication skills both verbally and written.

• Strong teaming and collaboration skills that forster office unity and cohesiveness in support of VG goals, mission, and standards.

• Ability to build strong business relationships with other functional areas to best support mutual objectives.

Pysical and/or Additional Requirements

• Monday through Friday shift. Although infrequent, may need to work overtime or weekends occasionally.

• Physically able to handle items weighing up to 25lbs (unassisted).

#LI-TQ

The annual U.S. base salary range for this full-time position is $49,920.00–$69,160.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit https://vgcareers.virgingalactic.com/global/en/benefits

Who We Are

Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. 

Export Requirements 
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.

EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. 

DRUG FREE WORKPLACE
Virgin Galactic is committed to a Drug Free Workplace.  All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. 

PHOENIX EMPLOYMENT REQUIREMENTS
For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge.  This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.