Executive Assistant, People & Customer Operations

The Executive Assistant provides professional support to the Chief People Officer & EVP, Customer Operations which includes, project management as well as administrative support responsibilities. Will be expected to independently manage the appointed office and administration functions. A proactive and solution-oriented mindset, and a quest for continuous improvement is essential.  Focus on timeliness and execution of tasks and deliverables every day. Support the company strategy by holding ourselves and one another accountable for getting the work done.
  
Job Responsibilities

• Provide administrative services to the C-suite Executive and their team of direct reports.
• Collaborate with People Team, Customer Operations team, Executive Assistant team, and leadership regarding special projects, assignments, and support team building, department, company and customer events.
• Provide administrative services for projects that are consistent with corporate goals and objectives.
• Responsible for management of day-to-day operations including schedules, correspondence, mail collection & distribution, travel arrangements, presentations, ad hoc reports.
• Prepare and process routine forms, documents, correspondence, expense reports, requisitions, purchase orders, etc. following standard procedures.
• Assist with Board preparation and presentations through PowerPoint and other tools as needed. 
• Order and maintain supplies, organize necessary office/desk moves for department.
• Organize and maintain file system, prepare copies of correspondence and other written materials. In some cases, records may be of a highly confidential nature requiring discretion.
• Work collaboratively to achieve goals and/or complete assigned tasks
• Liaison between executives and internal teammates, external stakeholders and customers.
• Identifying, troubleshooting and resolving potential issues or roadblocks.
• Hybrid work schedule, onsite 4 days per week and flexible hours as dictated by the needs of the business for projects, meetings and event support.

Required Skills and Experience

• Minimum of 10 years’ experience in an administrative support role for a C-suite executive.
• High school diploma or general education degree (GED).
• Must be highly organized, detail-oriented, and able to concurrently handle multiple priorities in a fast-paced work environment while maintaining a high level of accuracy.
• High degree of personal and professional integrity, with the ability to maintain confidential information.
• Experience with high volume scheduling of one-on-one meetings, conference calls, coordinating conference rooms, working collaboratively with all levels of the organization. 
• Prior experience providing high-level support to Board of Directors, Executive Committees.
• Experience supporting VIP customer activities, with high attention to customer engagement.
• Knowledge of proper formats for letters, proper grammar, spelling, and language usage; ability to produce, accurate correspondence with high attention for aesthetics.
• Ability to be self-directed, take ownership, and see projects to completion in a timely manner.
• Partner with all levels of the organization and communicate effectively.
• Extensive experience in Microsoft Office, Outlook, Excel, Word, PowerPoint, Visio for creating organizational charts.  
• Proficient with Zoom, MS Teams, SharePoint, Adobe PDF; preparation of expense and reimbursement reports; and ability to quickly adapt to new technologies.
• Demonstrate willingness to adjust thinking and behavior

#LI-LN1

The annual U.S. base salary range for this full-time position is $79,300.00–$121,000.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit https://vgcareers.virgingalactic.com/global/en/benefits

Who We Are

Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. 

Export Requirements 
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.

EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. 

DRUG FREE WORKPLACE
Virgin Galactic is committed to a Drug Free Workplace.  All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. 

PHOENIX EMPLOYMENT REQUIREMENTS
For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge.  This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.