Duties

The Deputy Program Manager Network Operations:

Oversees the management, maintenance, and sustainment of NASA's communications networks to ensure continuity of operations and mission readiness and leads cross-center projects and maintains adherence to budgetary and scheduling constraints while delivering new operational capabilities.
Provides high-level planning and guidance to NASA's leadership on network infrastructure enhancements, systems upgrades, and transition to commercial services and developing innovative strategies to optimize the operational and mission capabilities of NASA's networks.
Develops and executes network operations policies, procedures, and best practices to ensure compliance with federal regulations, security protocols, and government standards.
Contributes to the implementation of U.S. National Space Policy by leveraging commercial services to support NASA missions.
Responds to inquiries from the Office of Management and Budget and prepares detailed justifications for funding approval as well as addressing congressional inquiries; and provides comprehensive reports and briefings on network operations, budgets, performance metrics, and anticipated outcomes.
Manages and executes government-to-government agreements in collaboration with the Department of State and addressing communication gaps and ensure the stability of overseas operations.
Directs response efforts to network incidents, outages, and vulnerabilities, coordinating with center management to restore services and mitigate risks to essential functions.
Develops strategies to address workforce challenges, succession planning, and skill enhancement to meet future operational needs domestically and internationally.
Collaborates with government agencies, international partners, and commercial entities to address current and future communication needs.
Fosters and continually drives a culture of engagement, diversity, inclusiveness, excellence, and innovation within and outside of the organization and NASA. Champions the Agency's commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA) and creates an environment and culture that promotes and enables the Agency's commitment to safety, inclusion, integrity, teamwork, and excellence.

Requirements

Conditions of Employment

The individual selected will be required to file an 'Executive Branch Personnel Financial Disclosure Report' (OGE-278) in accordance with the Ethics in Government Act of 1978.
Initial Senior Executive Service (SES) Career appointee is subject to a one-year probationary period.
Successful completion of a background investigation commensurate with the risk and sensitivity level of the position.
Successful completion of pre-employment and random drug testing may be required.
Must meet qualifications requirements by the closing date of this announcement.

Qualifications

You must have the skill and ability to perform the duties described above as demonstrated by progressively responsible supervisory/leadership experience, normally obtained over several years by serving in positions at the GS-15 level or equivalent.

Your application package must be in your own words. Experience statements copied from a position description, vacancy announcement, or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

To meet the minimum qualification requirements for this position, you MUST address each Executive Core Qualification (ECQ) and Mandatory Technical Qualification (MTQ) separately. If you fail to do so, your application will be rated ineligible. We recommend you provide two (2) examples of relevant experience for each ECQ. Responses to ALL ECQs must not exceed ten (10) pages; MTQ responses must not exceed one (1) page per MTQ. Please include your full name on all documents submitted.

If you are currently serving under a career SES appointment, are eligible for reinstatement into the SES (this means you were previously employed as a Career SES employee and you successfully completed a one-year probationary period), or have successfully completed a SES Candidate Development Program and been certified by Office of Personnel Management (OPM) you MUST submit a resume and in a separate document address the MTQs. Any ECQs submitted will not be considered. Your resume must clearly state that you are a current career SES, eligible for reinstatement, or SES CDP certified and year of certification.

When preparing your responses to the ECQs and MTQs, you are encouraged to follow the Challenge, Context, Action, and Result model outlined in the OPM's Guide to Senior Executive Service Qualification. For a sample template on how to format your ECQ narrative visit NASA's Executive Leadership Opportunities.

EXECUTIVE CORE QUALIFICATIONS:

ECQ 1 - Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2 - Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3 - Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 - Business Acumen: The ability to manage human, financial, and information resources strategically.

ECQ 5 - Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

MANDATORY TECHNICAL QUALIFICATIONS:

MTQ 1- Demonstrated leadership in mission-critical network operations to include experience leading diverse technical teams in the planning, implementation, and maintenance of communication infrastructures in a complex operational environment, to include managing risk, allocating resources effectively, and maintaining network service delivery under time-sensitive and high-stakes conditions.

MTQ 2- Demonstrated experience in strategic planning and stakeholder collaboration to include a track record of developing and executing long-term strategies for communication network modernization, aligning with organizational goals and emerging technologies, building partnerships and fostering collaboration among internal stakeholders, federal agencies, and private sector organizations to advance mission objectives.

Education

No Educational Requirement

Additional information

Must be able to obtain and maintain a Top Secret/Sensitive Compartmented Information security clearance.

Benefits
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All qualifications requirements must be met by the closing date of the announcement. You will be evaluated based on how well you meet the qualifications above.

We will review your resume and required documents to ensure you meet the basic qualification requirements. If you meet the basic qualification requirements, your application will be evaluated based on your narrative statements addressing the ECQs and MTQs. Your application may then be referred to and evaluated by an Executive Resources Panel (ERP) and will be placed in one of the following categories: Not Qualified, Qualified, or Highly-qualified. Candidates may receive an interview and/or be asked to provide a list of references. The ERP will make a recommendation to the appropriate approving authority.

Deputy Program Manager Network Operations

Job description