IT Resource Manager

Please review the job details below.

Maxar has an immediate need for an IT Resource Manager on our team at a customer site in Reston, VA.  In this role you will be part of a talented team using various sources of data against challenging, high visibility and high impact projects.  Your role will be to support all hardware and software needs (classified and unclassified) through organization, communication, and facilitation of activities with CIO. 

Life with Us 

Project: We're supporting a customer with the exciting mission of combining advanced analytical techniques and tradecraft with software engineering to advance a hard target mission.  We are currently growing the team to add additional capability to the mission.  

Your Career: We’re very serious about professional development and continuing education. We offer everyone the opportunity to define their own career trajectory. Our group has some amazing resources at its disposal specifically for this purpose. You will work with your direct supervisor and/or a mentor to set appropriate goals and design a plan to help you make consistent progress. 

We offer: 

• Dedicated professional development time. 
• Peer groups. 
• Education reimbursement. 
• Student loan forgiveness. 
• and much more... 

Day-to-Day with your Colleagues:  

• Work in customer-facing position providing customer service to address IT needs.
• Provide users with technical support for computer problems or IT requests.
• Inventory and organize hardware and software data to inform operational decisions or activities.
• Facilitate communication between customer and CIO to address IT issues.
• Facilitate system accesses and account creation.
• Manage JIRA, Confluence and SharePoint pages.
• Responsible for supporting audit activities of all workstations and software.
• Develop the standard build requirements for workstations by role (software developer, analyst, administrative staff, engineers, etc.) to CIO specifications.
• Liaison between customer/team and CIO to streamline workflows.
• Address ad hoc and reoccurring requirements in a timely manner.
• Act as main point of contact for all IT concerns or requirements.

Minimum Requirements:  

• Current/active TS/SCI clearance and be willing and able to obtain CI polygraph.
• Bachelor's degree or 4 years of additional, relevant experience.
• 5 years of relevant experience.
• Experience with hardware and software needs for JWICS, SIPR, NIPR, and other unclassified systems.
• Strong organizational and communication skills, to include identifying who to reach out to for support and then making it happen.

Preferred Skills: 

• Knowledge of GIS software packages.
• Experience working with CIO.
• Understanding of how remote worker hardware and software needs differ from customer site needs.

#cjpost

● The base pay for this position within the Washington, DC metropolitan area is: $81,000.00 - $135,000.00 annually.

For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.

We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees. You can find more information on our benefits at: https://www.maxar.com/careers/benefits

The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire.  If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. 

The date of posting can be found on Maxar’s Career page at the top of each job posting.

To apply, submit your application via Maxar’s Career page.

Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.