Head of Product Assurance [H/F]

Job Description👨‍💻

As part of the high growth of our industrial startup specialized in end-to-end space mobility, you oversee the Product Assurance activity & team across all product lines, ensuring the quality and compliance of the company’s products and services throughout their lifecycle – from design to delivery.

Your main missions are to  💁‍♀️

Product and service quality assurance

📌Ensure quality integration during product development,

📌Validate suppliers, materials, and production processes,

📌Approve pilot production runs and ensuring ongoing compliance,

📌Support production teams to maintain quality standards.

Quality control

📌Oversee inspections at all production stages,

📌Manage non-conformances and root cause analyses,

📌Review documentation and decide on quality deviations with technical leads.

Customer claims and corrective actions

📌Address customer claims with root cause analysis,

📌Implement corrective actions to prevent recurrence,

📌Coordinate with production to resolve quality issues.

Process improvement

📌Lead continuous improvement projects,

📌Address recurring non-conformances and promote a quality culture,

📌Enhance communication and knowledge sharing.

Activity Structuring and Oversight

📌Define KPIs and monitoring performance,

📌Report updates and risks to management,

📌Collaborate with the Head of QMS (Quality Management System) to ensure comprehensive quality coverage.

Preferred Education & Experience 👨‍💻

📌Master’s degree in engineering, industrial engineering, or quality management.

📌10+ years in technical/quality roles, including 5+ years in product assurance.

📌Experience in the space industry is highly recommended.

📌Strong management expertise.

📌Fluency in English

📌Proficiency in quality assurance methods, audits, and certifications.

📌Understanding space-specific requirements (e.g., ECSS, …).

📌Root cause analysis tools.

📌Continuous improvement methods.

📌Advanced measurement and inspection tools.

📌Leadership and communication skills.

📌Problem-solving mindset and balanced decision-making.

📌Attention to detail and adaptability.

📌Collaborative and quality-driven approach.

About our recruitment process 🤝

We are committed to recruiting the right people for the right job regardless of your private backround.

We meet at least three times in order to give you a better idea of what it's like to work at Exotrail:

1. Technical interview with your future manager: you will learn more about the position and the required qualifications

2. Interview with HR: you will discover our work environment and learn more about our culture

3. On-site interview with the team: you will meet your future colleagues and make sure that you share the same vision and values of the company.