Solution Engineer

Role Summary

• Solution Engineer
• United States
• Permanent
• Remote - Work from home, with travel to clients/customers as required

Who are we?

ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions; owning and operating the world's largest SAR constellation. ICEYE is headquartered in Finland and operates from five international locations with more than 600 employees from nearly 60 countries, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.

Our satellites acquire images of Earth at any time – even when it’s cloudy or dark – providing commercial and government partners with unmatched persistent monitoring capabilities. Information derived from our SAR images helps customers make data-driven decisions to address time-critical challenges in various sectors, such as maritime, disaster management, insurance, and finance.

Our team is a tight-knit group of experts across many disciplines (e.g., engineering, software development, radar technology, etc.). We’re innovative, driven people who strive for excellence in everything we do. Teamwork, curiosity, and having fun are core values at ICEYE, and contribute to Making the Impossible possible!!

Why should you work for us?

ICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business. 

We actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority. 

What will you do in this role?

In this role you will master the application of ICEYE solutions for addressing insurance and government natural catastrophe use cases.

• Create captivating maps and other visuals to showcase our Natural Catastrophe products during and after events
• Create product demonstrations and technical presentations to highlight the exceptional capabilities of ICEYE’s solutions.
• Develop customized geospatial analyses and maps to empower clients, prospects, and our Marketing team with impactful visuals.
• Take ownership of ICEYE data delivery setup 
• Provide technical and process-oriented support to Sales Executives and Strategic Account Managers throughout the customer journey to unlock the full value of ICEYE’s products.
• Collaborate with Customer Success Managers to facilitate the implementation and integration of ICEYE’s products into their decision-making tools and processes.

Requirements

Must Haves:

• At least 12 months experience in a similar role
• Interest working directly with clients in a technical pre-sales, data implementation or GIS consultant role
• Excellent communication and project management skills 
• Creative problem solver with a passion for telling stories with data and analytics
• Practical experience performing geospatial analyses for data driven decision making
• Skilled in multiple geospatial analysis techniques, enterprise or web GIS, and comfortable with multiple analysis platforms and languages

In addition to the above, it would be beneficial if you had the below attributes and skills: 

• Familiarity with remote sensing, especially SAR
• Experience in natural catastrophe analytics
• Experience with Python or other programming language

Benefits

What we offer

• A job that matters in a dynamic Earth Observation environment with a scale-up approach
• An independent role with a supportive and diverse work environment
• Trinet Medical plan, Basic life insurance, discount on visits on Dental and Vision plan, 401K program, unlimited PTO
• Time for self-development, research, training, conferences, or certification schemes
• Fully remote 
• Base salary range for this position will depend on your background and skills, and our salary level is flexible in order to reflect experience. 

Diversity, equity, and inclusion

At ICEYE, we believe that diversity isn't just a buzzword – it's our greatest asset. 

We're committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences. 

Whatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we're stronger. 

Apply now to start your ICEYE journey, and help us continue to make the impossible possible together.