Front Desk Receptionist

Space Forge is a fast growing advanced materials company. Our goal is to exploit the extreme temperature, microgravity and ultra-high vacuum conditions available in low earth orbit (LEO) to manufacture materials that cannot readily be grown terrestrially. Returning these materials to earth, we aim to revolutionise the semiconductor market and to make space work for humanity. To achieve this we have developed a range of technologies including the world’s first returnable and reusable satellite platform, the ForgeStar®.

As the Front Desk Receptionist at Space Forge, you will be the first point of contact for visitors and callers, playing a vital role in creating an inviting atmosphere at our facility. Your responsibilities will include managing the front desk operations, ensuring efficient communication, and providing administrative support as needed. If you have a passion for space exploration and are excited to be part of a ground-breaking company, we want to hear from you!

What will you do?

• Maintain the smooth running of the facility by carrying out general office management and administrative tasks
• Be the heart of our visitor experience, welcoming guests to site
• Lead and/or support in ad hoc project work

Key responsibilities

• Welcoming visitors, contractors and colleagues to site, with a strong emphasis on hospitality and visitor experience
• Taking receipt of incoming mail, sorting and distributing in accordance with goods in processes
• Providing general administrative support
• Maintaining office supplies, placing orders as needed
• Maintain daily office checklists
• Coordinating travel arrangements for colleagues from time to time
• Testing fire alarms weekly and supporting H&S compliance efforts
• Managing meeting room setups and bookings
• Supporting our office management helpdesk function, including managing work orders

Requirements

Your Profile

Technical skills:

Essential -

• Previous experience as a Receptionist / Front Desk Manager in a hotel or equally customer-centric industry
• Ability to work in a fast-paced environment

Desirable -

• Knowledge of Microsoft Teams and Google Workspace
• Interest or background in the space industry or technology sector

Soft skills:

• Exceptional customer service, communication and interpersonal skills
• Highly organised, with excellent attention to detail and problem-solving skills.
• A proficient multi-tasker
• Reliable and punctual

Benefits

Why Space Forge?

Salary range: £23,800 - £25,000 per annum, depending on knowledge, experience and skills

We believe in a future where our most polluting industries are moved off the planet, built for sustainability, and returned back to Earth for the benefit of all. Space is the next step for our manufacturing needs. 

At Space Forge, we believe in creating the best possible workplace that suits every single person that joins us. 

• This role will be onsite 5 days a week
• 33 days holiday including bank holidays
• Pension scheme at 4% matched
• Charity or cause you’re passionate about? Up to 5 volunteering days a year to support the things closest to you and make an impact
• Super cool office and factory - the coffee is on us (and it’s certified carbon neutral too, our snazzy machine does anything from the humble americano to a superb flat white)
• Pizza pay day - okay, it’s not always pizza, but if you’re at the office on pay day, lunch is on us
• You’re the master of your own destiny. We offer every person at Space Forge a £1500 annual learning budget  so you can choose the training or experiences to help you grow
• Your mental health is important! You’ll have access to Spill - an all-in-one mental health support platform offering completely anonymous therapy sessions to our whole team

• Working with a passionate, friendly and highly motivated team
• Maternity / Paternity benefits beyond statutory

We are committed to building an inclusive workplace and that starts with hiring diversely. However you identify, and whatever background you bring with you, we welcome you to apply for a role at Space Forge.

If there are any adjustments that would help improve your experience with Space Forge, please do let us know when you apply.