NASA

Program Specialist

Huntsville, Alabama, United States

$73-155k

Full Time

a minute ago

Back to jobs

Job description

Duties

Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
Serve as liaison to the Agency and Center level offices representing and supporting information technology (IT) related matters by utilizing Agency business applications for IT provisioning, account management and procurement.
Represent ESDMD in multiple venues related to NASA HQ and Agency Governance efforts such as the Agency IT Communications Group, Postmasters working group and HQ IT Customer Board.
Procure assets , supplies, training materials, and/or equipment to support ESDMD staff to accomplish their job while working in remote and on-Center environments.
Review and approve requests to purchase assets, supplies, training materials, and/or equipment, and monitor expenditures for NASA-provided support.
Work with ESDMD employees and internal stakeholders to assess needs, provide information or assistance, assist with resolving problems, or satisfy their expectations; know about NASA policies, mission support services, and NASA-approved products.
Identify problems and use sound judgment to generate and evaluate alternatives to make recommendations. Assure solutions are strategic and tactical and align with ESDMD policies, NASA priorities and national guidance.
Analyze invoices for accuracy and use business acumen to determine the best product and value for service requests.
Manage process changes and program support changes to identify and develop mitigations for potential employee impacts driven by activities such as implementation new capabilities, new or modified services, and software updates.
Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

Conditions of Employment

This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
Position subject to pre-employment background investigation.
You must meet qualifications requirements by the closing date of this announcement.
This position may require a one-year probationary period.
The location will be determined upon selection but must be at one of the locations indicated within the announcement.
Position subject to pre-employment background investigation or higher-level clearance. Investigation/Clearance may differ and be required based on the duty location/NASA Center requirements.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify for GS-11, you must have:
a) One year of directly related specialized experience equivalent to the GS-09 level:

Working with data analysis, and data collection to assist with reporting;
Gathering data for reports to be used for organizational or process improvement; and
Documenting processes and tracking requests for an organization or team.

OR
b) Completed all requirements for a doctoral degree (i.e., Ph.D. or equivalent) in an appropriate field
OR
c) Completed 3 full academic years of progressively higher-level graduate education leading to a Ph.D. degree or equivalent doctoral degree in an appropriate field
OR
d) LL.M., if related
OR
e) Have an equivalent combination of experience and graduate study as discussed in a), b), c) and d) above

To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level:

Providing guidance in interpreting applicable regulations, policies, guidance, and office procedures;
Preparing reports on organizational policy, customer needs or analyzing budgetary requirements;
Supporting senior leadership or management with data collection and data analysis to meet organizational initiatives; and
Creating reports, presentations, and/or spreadsheets to identify process improvements.

To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level:

Recommending, developing, and executing administrative processes, guidelines, standards, or initiatives to improve operations;
Collaborating cross-organizationally to establish and meet organizational initiatives and program goals;
Identifying or supporting Information Technology solutions in the delivery of customer requirements such as: Release Management, Change Management, or Project Management of IT actions, software updates, or IT service changes; and
Developing or implementing processes, guidance, or policy to improve customer support.

Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:

- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

This is a bargaining unit position. If additional selections are made, those positions may or may not be in a bargaining unit. To learn more about bargaining units at NASA please click here NASA Unions (Bargaining Units) | NASA.

Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

Technical Competence
Information Management
Attention to Detail
Problem Solving
Teamwork

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional/tentative offer of employment. If you apply for this position and are selected, NASA will conduct a suitability/security background investigation after you accept a tentative job offer. If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint within 30 days, please contact: Agency-FCCJ@NASA.gov.