United States-Arizona-Gilbert, United States
$108-135k
Full Time
a month ago
Job description
Description
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Space Systems is seeking a Quality Manager 2 to lead Quality Engineering and Product Assurance teams in support of Tactical Space Systems Division operations, located in Gilbert, Arizona. The manager should be knowledgeable in aerospace and/or space quality and mission assurance processes and requirements. As a key leader, partner and essential member of the Quality and Mission Assurance leadership team in the Tactical Space Systems Division (TSSD), the Quality Manager 2 will lead a high performing team of quality engineers, quality analysts and inspection personnel to support company operations and achieve high levels of customer satisfaction.
Role and Responsibilities:
- Leads collaboration with Engineering, Manufacturing, Integration and Test, Supplier Performance Management/Supplier Quality and Global Supply Chain to ensure quality is inherent in every requirement, design, work product, and end-product delivered by Northrop Grumman
- Mentor and develop direct reports, including managers, who engage on the shop floor and in work activities to provide direct support as needed while additionally coaching and mentoring facility personnel in quality methods and procedures
- Frequently collaborate with directors, cross-functional leaders and customer representatives, including on-site DCMA representatives, concerning projects, operational decisions, scheduling requirements, and contractual clarifications
- Promotes the professional development of the quality workforce and fosters a collaborative culture that sustains the momentum around employee engagement and inclusion, affordability, innovation, value growth and continuous improvement
- Assures compliance in program quality, risk management, safety, process improvement, configuration and data management in accordance with contractual requirements
- Monitors operating unit quality metrics, corrective action boards, and program audit / performance metrics and processes
- Demonstrates comprehensive understanding in metrics, customer, and employee feedback to assess program and work center quality performance and risks
- Supervises the proper implementation and execution of continuous improvement programs and preventative action efforts
- Ensures policies, procedures, and processes are in place to assure the performance and quality of products with conformance to established standards, specifications and customer requirements
- Leads root cause and corrective action analyses (RCCA) and failure investigations for high impact issues and teaches/coaches/mentors personnel in use of RCCA
- Leads efforts to identify and mitigate quality and performance risks using advanced product quality planning (APQP) methods, FMEAs, and early design and supplier engagement
- Establishes and manages performance metrics to facilitate continuous improvement activities
- Ensures compliance with the Quality Management System through execution of internal surveillances and audits
- Management representative for third party and customer audits
- Develops and operates within departmental budgets for indirect costs and overhead
- Provides guidance and mentoring to direct reports based on goals, objectives, and company policy
- Provides performance reviews and periodic feedback for all direct reports
Basic Qualifications:
- Bachelor’s Degree in a technical field AND at least 9 years related work experience or equivalent additional experience, or Master’s Degree plus at least 7 years related work experience
- 5 or more years of leadership / supervisory or lead experience, with strong people leadership skills
- U.S. citizen
- Ability to obtain/maintain a DoD security clearance
- Experience with ISO 9001 or AS9100 based quality management systems
- Experience conducting and managing internal audits
- Experience with trend data development and analysis and key characteristics
- Failure review board experience
- Contract / requirements compliance and auditing experience
- Extensive prior work experience in the application of quality principles and practices (e.g., quality engineering, inspection, material review, etc.) related to the engineering and manufacture of Space products
- Ability to travel approximately 10% of the time
Preferred Qualifications:
- Bachelor’s degree in a STEM discipline
- Excellent oral and written communication, data analysis and problem-solving skills
- Proficient in Microsoft Office Tool suite (i.e.: Word, Excel, PowerPoint, Project)
- Ability to successfully engage at all levels of the organization, from the shop floor to executive leadership, to provide solutions and coach and mentor others in the use of quality principles and practices.
- Experience with Earned Value Management.
- Ability to document, plan and manage projects
- Demonstrated problems solving skills in a manufacturing and test environment
- Experience applying advanced product quality planning and mission assurance practices (e.g., risk reduction, system engineering principles, and full life cycle product support)
- Demonstrated ability to work with minimal oversight and in a multi-discipline team environment, providing insight and solutions to complicated technical issues
- Demonstrated experience in acquiring, developing, and leading teams of professional employees
- Able to work and lead effectively in a team setting
- Proven ability to lead a large and diverse group, establish clear expectations and inspire commitment, forming teams, value diversity and put people first
- Experience with supplier quality and U.S. Government contracts
- Expertise in Earned Value Management
- Prior satellite, launch system, or propulsion systems experience
- Experience with geographically diverse teams
- Existing TS/SCI Clearance w/ polygraph
- ASQ Certified Quality Manager
- ASQ Certified Quality Engineer
- ASQ Certified Quality Auditor
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