Equal Employment Manager

Duties

Administers the Equal Employment Opportunity (EEO) complaints program. Ensure fair and prompt processing, investigation, and resolution of complaints. Verify accuracy of complaints-related data and reports.
Serves as the primary advisor to the Office of Diversity and Equal Opportunity (ODEO), Deputy Associate Administrator on matters related to all EEO complaint activity within the Agency.
Advises and assists the Deputy Associate Administrator in program planning, management, and policy development for the ODEO, Complaints Management Division related to HR, budget, management controls, procedures and other administrative areas.
Provides authoritative interpretations of new/modified legislation or guidance materials such as the U.S. Code, decisions and rulings from the Equal Employment Opportunity Commission (EEOC) and the Merit Systems Protection Board (MSPB).
Maintains EEO complaint information and statistics. Researches and compiles appropriate data and reaches conclusions as to adequacy of the complaint program for the Agency. Provides reports, case and trend analyses for executive leadership.
Prepares various information papers/briefs. Ensures timely submission of required EEO reports to the EEOC and other Federal agencies.
Serves as Office of Diversity and Equal Opportunity lead for monitoring and tracking EEO counseling, formal complaint processing, selecting and providing ongoing complaint processing training and technical guidance to the EEO enterprise staff.
Prepares acceptance/dismissal decisions, reviews and prepares report of investigation transmittals, etc. ensuring all are thoroughly written and supported by the record and are consistent with EEOC case law and NASA policy.
Plans work by subordinates, sets and adjust priorities and prepare schedules for completion of work. Assigns work, based on priorities, selective consideration of the difficulty and requirements of the assignment and employee capabilities.
Performs a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.
Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champions NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity and teamwork.

Requirements

Conditions of Employment

This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
Position subject to pre-employment background investigation.
Current Federal employees must meet qualifications, time in grade, and 90 days after competitive appointment requirements by the closing date of the announcement.
Financial Disclosure, Drug Testing, and/or the Travel Requirements for this position may differ and be required based on the duty location/NASA Center requirements.
This position may require a one year supervisory probationary period.
The location will be determined upon selection but must be at one of the locations indicated within the announcement.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify at the GS-15 level, you must have one year of directly related specialized experience equivalent to the GS-14 level:

Applying expertise in the concepts, principles and regulatory framework of equal employment opportunity;
Planning, managing, or evaluating an EEO complaints program and developing associated policies, procedures or actions supporting continuous improvement in complaint program efficiency and effectiveness;
Conducting legal research, analysis, and writing final agency decisions or legal motions;
Leading a team and providing program guidance and interpreting policies, procedures, guidelines, goals, and objectives.

Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you are a current federal employee, you must meet applicable time-in-grade requirements to be considered eligible for this position. To be eligible, you must have completed a minimum of 52 weeks in a position no more than 1 grade lower than the advertised position. (Please submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. If your eligibility for both merit promotion and/or time-in-grade cannot be determined, your application will be rated ineligible.)
Note: Time-in-grade requirements also apply to applicants who have held a non-temporary, competitive service GS position in the past year.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Be well qualified for this position to receive consideration. Candidates rated in the 'Best Qualified' category are considered well-qualified. Please see 'How You Will Be Evaluated' for more information.
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

Qualified NASA term employees who have term conversion eligibility (Term Appointments | NASA) under the NASA Flexibility Act of 2004 will be referred and considered equally with other NASA permanent employees under internal competitive placement procedures.

Benefits
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

Administrative Law
Decision Making
Equal Opportunity Management
Planning and Evaluating
Problem Solving
Technical Competence
Written Communication

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Under NASA's quality grouping process, applicants will be assessed on the position competencies and placed in one of three groups identified and defined below:

Best Qualified Group - Applicants who demonstrate a superior level of all evaluation criteria.
Highly Qualified Group - Applicants who demonstrate a satisfactory level of the evaluation criteria.
Qualified Group - Applicants who demonstrate the basic qualifications, with general knowledge, skills, and abilities.

Candidates eligible for ICTAP/CTAP, reemployment priority or priority consideration will be referred before other candidates, as necessary. If no such candidates apply or are eligible to be referred, the following candidates will be sent to the hiring official for employment consideration:

Best Qualified merit promotion candidates. Highly Qualified merit promotion candidates may also be referred, if additional candidates are needed.
Qualified candidates eligible for consideration under Schedule A or VRA in accordance with veterans' preference rules, as applicable.
Qualified candidates that are eligible for special hiring authorities or non-competitive hiring authorities.