Global Channel Operations Specialist

Please review the job details below.

Maxar is seeking a Global Channel Operations Specialist! In this role you will support our internal sales and third-party partners with program questions, portal access, marketing requests, and more. This role will track and resolve partner and team issues, provide enablement support, and manage Maxar’s channel data integrity through Salesforce.

Maxar is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them monitor, understand, and navigate our changing planet. Our unique approach combines decades of deep mission understanding and a proven commercial and defense foundation to deploy solutions and deliver insights with unrivaled speed, scale, and cost effectiveness.

What You’ll Be Doing:

• Provide support to third party partners on program questions, portal access/troubleshooting, and sales requests
• Support internal sales teams with marketing requests
• Manage partner portal operations including alerts, polling, access, and overall partner portal use/adoption
• Assist with partner recruitment and onboarding activities
• Manage systems improvements through the agile development process
• Track and resolve issues and enhancements requested by our partners and Global Channel team
• Provide enablement and communication support on channel-related tools and processes, to both internal teams and Partners
• Manage Channel data and data integrity within Salesforce; data entry, analysis, reports, and dashboards to bring insights to the Global Channel team
• Support ongoing reporting needs, including the execution of Mid-Year Performance Reports, Partner Conference Business Reports, and Annual Business Plans

Minimum Requirements:  

• Bachelors Degree with preference of Business, GIS, Computer Science, Finance or related STEM field
• 2+ years in customer service, sales operations, and/or business operations role
• 2+ years of CRM experience, Salesforce preferred
• Organizational mindset with adaptability to multitask
• Strong customer service and problem solving mentality

Preferred Requirements:

• Exceptional interpersonal skills, including problem-solving, listening, and relationship building
• Experience with project or program management; developing plans, tracking against activities, measuring results
• Strong verbal and written communication skills
• Strong organization skills with the ability to manage multiple projects
• Excellent analytical skills with strong attention to detail
• Knowledge of Channel Sales process and methodologies
• Familiarity with Salesforce Partner Communities
• Salesforce.com certifications

What’s In It For You:

There is a reason we boast awards like Best Employer, Best Place to work, Top employer, candidate experience winner. Our strength is in our people. Each team member makes a unique contribution to our collective mission.

• Health, Vision, Dental Insurance, and Employee Assistance Program
• 401K, with matching and immediate vesting
• Health Savings Account (HSA)/Flexible Spending Accounts (FSA) Options
• Unlimited FTO, 10 Holidays, and Sick Time
• Maternity and Paternity Leave
• Adoption Reimbursement
• Flexible Hours, Hybrid work option
• Tuition Reimbursement and Student Loan Repayment
• Pet Insurance
• On-site Café for Busy Lifestyles
• On-site Gym Free for Use to All Employees
• And More!

#LI-KC1

Our salary ranges are market-driven and set to allow for flexibility. Individual pay will be competitive based on a candidate’s unique set of knowledge, skills, and geographic diversity, with earnings potential commensurate with experience. The range for this position is:

$56,000.00 - $94,000.00 annually.

 

Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions.

Maxar employees must follow all applicable Maxar policies and COVID-19 requirements as well as those of Maxar customers and third parties. Individual job requirements may vary, and Maxar reserves the right to modify its policies and requirements as it deems appropriate in accordance with applicable law.

Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.