Enterprise Application Service Lead: AI Coding Assistant

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: None

TRAVEL: No

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the Northrop Grumman Chief Data Office, we strive to provide cutting-edge technology to our company sectors that are also dedicated to revolutionizing the way people interact with information in the realm of private sector defense. Our innovative solutions harness the power of data and technology to drive meaningful change in various industries. We're looking for a talented and experienced Enterprise Service Lead to join our dynamic Enterprise AI team and play a pivotal role in shaping the future of our AI coding assistant service.

Position Overview:

As the Enterprise Application Service Lead for our AI coding assistant tool, you will lead the seamless integration and optimal performance of our solution across diverse enterprise environments. You will collaborate closely with cross-functional teams to understand user requirements, develop customized deployment strategies, provide technical guidance, and deliver exceptional support to maximize customer satisfaction and business value of a service.

This position can be filled as a Level 3 or Level 4, depending on the candidate's education and experience. This role can be performed as a virtual telecommuter.

Responsibilities Include:

Lead the implementation and configuration of our AI coding assistant tool within enterprise environments, ensuring compatibility, scalability, and security.

Collaborate with sales and account management teams to understand user needs and develop tailored deployment plans.

Serve as the primary point of contact for enterprise users and vendors, providing expert technical support, troubleshooting, and issue resolution.

Conduct thorough assessments of user infrastructures, identifying potential challenges and opportunities for optimization.

Develop comprehensive documentation, training materials, and best practices to support successful deployment and maximize business value from usage of the AI coding assistant tool.

Maintain a community Teams page to foster community involvement and adoption, as well as answer frequently asked questions

Support and lead user groups and demos centered around the tool.

Stay up-to-date with industry trends in AI and software engineering tools, including emerging technologies and gathering user feedback to continuously enhance product offerings and service delivery.

Envision and plan evolution of services to utilize AI to benefit software engineering work. Research and test new tools, influence vendor roadmaps, arrange demos, coordinate internal stakeholder interests and initiatives.  

Basic Qualifications

• Bachelor's or master’s degree in computer science, Engineering, or a related field.

• Proven experience in enterprise application deployment, service delivery, and technical support.

• Strong understanding of software development methodologies and programming languages, including experience doing software development in an IDE.

• Excellent communication skills with the ability to effectively engage with technical and non-technical stakeholders.

• Exceptional problem-solving abilities and a proactive approach to addressing customer needs and concerns.

• Experience working in Agile environments and familiarity with DevOps practices.

• Passion for improving the software engineer experience and toolsets.

Preferred Qualifications

• 1-2 years in full-time software development work

• Knowledge and proficiency of the Codeium tool.

• Demonstrated ability to provide leadership in a complex, technical environment.

• Understanding of software developer needs across diverse environments in a large aerospace and defense company

• Experience deploying COTS tools in classified environments

If you are passionate about AI and machine learning and want to be part of a dynamic team, join us on our mission to shape the future of technology and make a meaningful impact in this growing space. If you're ready to take on this exciting challenge and define the possible, please apply!

Salary Range: $118,000.00 - $177,000.00Salary Range 2: $146,300.00 - $219,500.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.