United States-Connecticut-East Hartford, United States
$126-188k
Full Time
9 months ago
Job description
Description
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.AOA Xinetics (AOX), a wholly owned Northrop Grumman Space Systems, Payload and Ground Systems Division Business Unit, is a leading supplier of complex electro-optic and photonic systems and subsystems that control and manipulate light waves for a variety of applications. We are seeking an Engineering Technical Service Manager 2 to support our Special Programs team in East Hartford, CT.
Learn more about AOX at https://www.northropgrumman.com/who-we-are/aoa-xinetics
Overview
Reporting to the Director of Programs, the Engineering Technical Service Manager will manage the Special Programs customer support team by providing technical advice to customers, responding to product related questions, issues, and problems. May make technical presentations at customer locations, and acts as a liaison between program managers, customers and technical staff.
Role and Responsibilities:
Direct supervision/management of Test Engineers and Technical Service Engineers within the Special Programs team
Coordinate resources for support of customer’s technical needs
Provide ongoing coaching and performance feedback to direct reports
Planning and program performance addressing cost, schedule, technical performance, and quality of a work package, subsystem, or related group of work packages on various contracts
Assists with integration and testing of a variety systems and subsystems
Lead integration technical activities for programs within the organization
Support and participate in external and internal audits as required
Ensure all Integration engineering contractual requirements are being met
Basic Qualifications:
Bachelor’s degree with 9 years’ experience supporting technical teams; OR a Master's degree and 7 years’ experience; an additional 4 years’ experience may be substituted in lieu of a degree
Strong problem-solving and organizational skills in both independent and team environments
Experience leading the performance of tasks on schedule
Demonstrated success leading teams/and or organizations to achieve a common goal
Track record of maintaining strong internal and external customer relationships
Excellent written and verbal communication skills
Experience working with customers in the Aerospace or Defense industries
Ability to travel 50% of the time
US Citizenship is required
Active TS/SCI clearance
Preferred Qualifications:
Bachelor’s degree in a STEM discipline with 9 years’ experience supporting technical teams; OR a Master's degree in a STEM degree and 7 years’ experience
Project Management Experience
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Job Expired