Imagery Support Representative

Please review the job details below.

Maxar is currently seeking an Imagery Support Representative to join our team in Westminster, CO.

Maxar's products and services contribute to missions in support of national security, provide expertise used in the latest app technology, support efforts for the health and sustainability of our planet. Now is your chance to amplify your impact, working to solve the world’s most pressing challenges.

Required Qualifications:

• Must be a U.S. citizen or permanent resident

• Bachelors Degree or 2+ years of professional experience in B2B customer service

• Professional experience with Microsoft Windows, Microsoft Office Suite (Outlook, Excel, etc.)

                                           

Life with Us

Your Day: The Imagery Support Representative serves as the customer’s resource and advocate within Maxar. Our team works primarily with customers based in the Americas. We also work collaboratively with other internal departments and customers to achieve Service Excellence and ensure complete and accurate delivery of the customer’s requirements. Ability to learn quickly and adapt to a fast-paced Performance Culture is critical to success, and a Commitment to Customers is essential.

Your Career: The skills learned within Customer Experience will prepare you for a career with Maxar. We are very serious about professional development and continuing education at Maxar. Our group has amazing resources to support learning and development.

What We Offer: Time for dedicated professional development, conference attendance, corporate partner and industry training, peer group collaboration, hackathons, as well as education reimbursement and student loan forgiveness.

Responsibilities:

• Answers inbound email and phone communications
• Processes orders and prepares quotations and feasibilities
• Assists customers to define order requirements, including image selection
• Ability to learn, execute, and affect change within a dynamic environment
• Uses knowledge of company policy and departments to find answers to technical questions
• Uses knowledge of satellite imagery to perform basic quality control evaluations and recommendations
• Attend training and development courses, provide training to peers and customers as needed
• Effectively communicate with all levels of the company and customers

Preferred Qualifications:

• Previous exposure to GIS applications and technologies, e.g., Esri ArcGIS, ArcPro, QGIS
• Excellent listening, comprehension & interpersonal skills
• Effective problem-solving and analytical abilities

Our salary ranges are market-driven and set to allow for flexibility. Individual pay will be competitive based on a candidate’s unique set of knowledge, skills, and geographic diversity, with earnings potential commensurate with experience. The range for this position is:

$17.63 - $29.38 hourly.

 

Maxar employees must follow all applicable Maxar policies and COVID-19 requirements as well as those of Maxar customers and third parties. Individual job requirements may vary, and Maxar reserves the right to modify its policies and requirements as it deems appropriate in accordance with applicable law.

Maxar Technologies values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.